Post-Purchase
- Order confirmation and delivery update flows (email + WhatsApp)
- Review request sequences, timed for peak satisfaction
- Post-purchase upsell and cross-sell flows
- Returns and exchange automation, reduce support tickets by 40–60%
Stop doing by hand what a system can do better. A37 builds AI-powered automation for the parts of your eCommerce business that should never require a person, every time.
Custom-built · Platform-agnostic · Works with your existing stack
Built on the platforms you already run
Every hour your team spends on order updates, review requests, and support tickets is an hour not spent growing the brand. And every flow you haven't built, cart recovery, win-back, replenishment, is revenue quietly leaking out of the funnel.
A37 builds the automation layer once, and it runs every day after that.
Step 1
We map your current eCommerce stack, identify where automation has the highest ROI, and build a priority list: flows that will pay back their cost within 30 days.
Step 2
We scope the automation build: platforms, integrations, flow logic, and content. Fixed-price quote before any work begins. No scope creep.
Step 3
A37 builds, configures, and tests every flow before it goes live. You review and approve each one.
Step 4
You own everything we build. We document every flow and train your team to manage it.
Step 5
Ongoing optimisation: A/B testing flows, updating content, monitoring performance.
eCommerce
Email + WhatsApp
CRM
Customer Support
Analytics
Client details kept confidential. Ask us about either build on your consultation call.
Audited a basic two-email setup, then built multi-step abandoned cart and browse recovery across email and WhatsApp, review-request timing, and replenishment reminders for consumables.
The result: Recovered carts became a steady weekly revenue line, review volume climbed month over month, and the team stopped sending manual follow-ups entirely.
Deployed an order-status chatbot, ticket categorisation and routing, and low-stock alerts tied to ad-spend rules, so campaigns pause automatically when a hero SKU runs low.
The result: The support queue shrank to a fraction of its size, response times dropped from hours to minutes, and ad budget stopped burning on out-of-stock products.
Can be added on to any A37 Loop Managed or SEO plan. Or taken as a standalone build.
USD 999 – 4,999
Fixed-price quotes · You own everything we build · No lock-in on monitoring
A37 Loop
A37 Loop bundles strategy, content, publishing, ads, and reporting into one AI-powered subscription, from $99/mo. 15-day free trial, no card needed.
Explore A37 LoopBook a consultation with Sid, A37's founder — he'll review your brand and show you where the fastest wins are.
Book a consultationOperating systems for teams that outgrew spreadsheets
OperationsApps that earn their place on the home screen
AcquisitionPaid ads managed against contribution margin, not ROAS theatre
AcquisitionSearch, Shopping & PMax for eCommerce catalogues
Let's Work Together
Start your free 15-day trial. We'll show you exactly how A37 would run your brand's growth, no fluff, no pressure, no pitch deck.
No card required · Cancel anytime · Custom plan for your brand
AI automation earns its keep in eCommerce when it removes work that is either expensive (senior hours spent on reporting) or repetitive (the same cart-recovery message sent 400 times a month by hand). A37 builds automations specifically for store operations: post-purchase email flows, abandoned-cart recovery across email and WhatsApp, CRM workflows that segment customers by behaviour, and inventory alerts that stop stockouts from silently killing your ads.
Because the builds sit inside your existing stack — Shopify, WooCommerce, Magento, your ESP and CRM — they compound with everything else you run: recovered carts feed retention revenue, clean CRM data sharpens performance marketing audiences, and automated reporting frees the humans for decisions.
A brand doing 300 orders a month needs different automation than one doing 30,000 — which is why this service is custom-priced after a scoping conversation rather than sold as a fixed bundle. Typical engagements start with the two or three automations with the fastest payback (cart recovery and post-purchase flows are usually first), prove the revenue, then extend into chatbots, personalisation, and operations workflows.
If you want the automations designed as part of a complete growth engine, they slot directly into the Loop Managed plan; if your team runs marketing in-house on Loop Self Serve, we build the automations and hand your team the keys. Either path starts with the 15-day free trial, where the audit maps exactly which manual processes are costing you margin.
Under 1,000 orders a month, two or three automations usually cover the payback frontier: cart recovery, post-purchase, and COD confirmation. Past that, the surface widens — segmentation engines that keep email offers margin-safe, chatbots that deflect the sizing-and-delivery questions clogging support, and reporting automations that give founders their Sundays back. The audit ranks every candidate by payback, so the roadmap is economics, not enthusiasm.
Builds follow operator discipline: every automation gets an owner, an alert when it breaks, and a monthly number proving it still earns its keep. Automation that nobody watches becomes technical debt with a marketing budget — the operations pillar explains how we keep the machine honest.
Anyone can wire a webhook in an afternoon; production automation is edge cases — the COD order that is half-cancelled, the ESP that rate-limits during Diwali, the webhook that fires twice. Our builds handle failure paths, log every run, and alert a human when reality goes off-script, because an automation that silently breaks costs more than the manual process it replaced.
That standard comes from operating our own stack: Loop OS runs on the same discipline, and the operations pillar describes the monitoring culture behind it.
Almost always abandoned-cart recovery and post-purchase flows: they act on buyers you already paid to acquire. COD confirmation flows (to cut RTO) and back-in-stock alerts follow closely for India and GCC brands.
Because scope varies enormously with order volume, stack, and how many workflows you need. After a free scoping conversation you get a fixed quote per build — no surprises, and you own everything we deploy.
Yes — we build inside your current stack: Shopify, WooCommerce, or Magento, plus your email platform, WhatsApp API provider, and CRM. No re-platforming, no proprietary lock-in.
No. It runs standalone, though it pairs naturally with Loop Managed (we operate what we build) or Loop Self Serve (your team operates it after handover and training).
Your choice: we monitor and optimise them as part of an ongoing engagement, or hand over documentation and training so your team owns them outright.