Privacy Policy

A37 Digital — a brand operated by IZA Ventures FZ-LLC (RAKEZ Licence No. 45031924, Compass Building, Al Hulaila Industrial Zone-FZ, Ras Al Khaimah, UAE) — is the data controller responsible for your personal data. We operate from:

• India — F61, Okhla Phase 1, New Delhi
• UAE — 201 Golf Park Building, Al Garhoud, Dubai

For any privacy-related questions or requests, contact us at connect@a37.in.

We collect the following categories of information:

• Information you provide. Your name, email address, phone number, company name, website, and any details you share through our contact forms, onboarding flow, newsletter sign-up, or direct correspondence.
• Usage and device data. Pages you visit, referring URLs, approximate location (derived from IP), browser and device type, and interaction events, collected automatically through cookies and similar technologies.
• Email engagement data. Whether you open our emails and click links within them, used to measure and improve our communications.

We use your personal data to:

• Send newsletters, product updates, and marketing communications you have subscribed to;
• Respond to your enquiries and provide the Services you request;
• Operate, maintain, and improve the A37 Loop platform and our website;
• Measure the performance of our content and campaigns; and
• Comply with legal obligations and protect against fraud or misuse.

Where required by law, we rely on your consent to send marketing emails. You can withdraw that consent at any time (see “Your rights” below).

When you subscribe, we send you emails using trusted third-party email service providers. Every marketing email includes an unsubscribe link, and you can opt out at any time either by clicking that link or by emailing connect@a37.in. Unsubscribing stops promotional messages; we may still send you essential service or transactional communications where applicable.

We use cookies and similar technologies to run the site, remember your preferences, and understand how the Services are used. We use analytics tools (such as Google Analytics via Google Tag Manager) to collect aggregated usage statistics. You can control cookies through your browser settings; disabling them may affect some features. See our Cookie Policy for more detail.

We do not sell your personal data. We share it only with service providers who process it on our behalf and under contract, including:

• Email delivery and marketing automation providers;
• Analytics and tag management providers;
• Hosting and infrastructure providers; and
• Payment processors, where you transact with us for paid Services.

We may also disclose information where required by law, to enforce our agreements, or to protect the rights, property, or safety of A37, our users, or others.

A37 operates in India and the UAE, and our service providers may process data in other countries. Where personal data is transferred across borders, we take steps to ensure it is protected in accordance with applicable data protection laws.

We keep your personal data only for as long as necessary to fulfil the purposes described in this policy, to comply with our legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we delete or anonymise it.

Depending on your location, you may have the right to access, correct, update, or delete your personal data; to object to or restrict certain processing; to withdraw consent; and to request a copy of your data in a portable format. To exercise any of these rights, email us at connect@a37.in. We will respond within the timeframe required by applicable law.

We use reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

Our Services are not directed to children under 16, and we do not knowingly collect personal data from them. If you believe a child has provided us with personal data, please contact us and we will delete it.

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Significant changes will be communicated through the Services or by email where appropriate.

If you have any questions about this Privacy Policy or how we handle your data, contact A37 Digital at connect@a37.in.